We accept following types of payment:

Credit card (VISA, Mastercard, American Express, Maestro),
Klarna (Sofort),
PayPal,
Prepayment.

Our bank details for prepayment are:
LC Trade & Concepts GmbH, DE95 7015 0000 1006 1095 22, Stadtsparkasse Munich

The prices given in the item description do not include shipping costs. The shipping costs are:

Euro 5.00 when shipped to a delivery address in Germany (Standard Shipping)
Euro 15.00 when shipped to a delivery address in Germany (Express Shipping)

Euro 15.00 when shipped to a delivery address in another European country (Standard Shipping Europe)
Euro 25.00 when shipped to a delivery address in another European country (Express Shipping Europe).

Standard Shipping Europe includes: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

The delivery time is estimated in each respective item’s description. If no delivery time is specified, delivery time is up to 7 days (2 work days Express) after contract conclusion to addresses in Germany and up to 10 days (4 work days Express) after contract conclusion to other European countries. With the “prepayment” payment method, delivery times do not start until you have placed the payment order with the transferring bank.

We are entitled to process partial deliveries of separately usable articles from an order. In this case, we will bear the additional shipping costs this causes. If you by yourself request a partial delivery, you will bear the additional accrued costs.

Shipping is only possible within Germany and other European countries as defined above.

 

As a consumer, you have a right of withdrawal in accordance with Section 13 of these terms and conditions. According to § 13 BGB, a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

For consumers the following right of withdrawal exists in the spirit of § 13 BGB:

Right of withdrawal

You have the right to cancel this contract within fourteen days without stating a reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last items.

In order to exercise your right of withdrawal, you must inform LC Trade & Concepts GmbH, Nördliche Auffahrtsallee 10, 80638 Munich, hello@lillecompagnie.com by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to revoke this contract.

You can use the text of a sample withdrawal form as in our Legal section, but it isn’t mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the Withdrawal

If you withdraw from this contract, we are going to reimburse all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless you have expressly come to another agreement with us. In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the returned items or until you have provided evidence that you have sent the items back, whichever is earlier.

You must return or hand over items immediately and in any case no later than fourteen days from the day on which you informed us about this contract's cancellation. The deadline is met if you send the items prior to expiration of the fourteen day period as mentioned above.

INFORMATION:

If you return items, we kindly ask you to leave the labels attached to those items and to use the original packaging, if still available.

A right of withdrawal does not apply to the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (Section 312g (2) No. 3 BGB).